Our Philosophy

Vailo’s management has a strong reputation in the insurance marketplace for achieving fast and fair claims settlements. This will always be a high priority for us to ensure our Brokers and our Insureds receive the highest quality service.

Scroll Down

Claims Administration

Top professional claims adjusters with case-specific specialized experience will handle and administer all claims. If you are an independent insurance broker please report the claim as noted below.  If you are an Insured, kindly contact your insurance broker so they can report the claim. After the initial claims notification is received, we will confirm receipt and advise the name of the adjusting firm that will be administering the claims process.

Claims during business hours emailed to: [email protected]
After Hours and 24/7 Emergency Claims to: Maxwell Claims Phone 1-800-658-8668